Miscommunication by RM and CRMs

Name of Complainant Jaylaxmi konar
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Real Estate
Permanent link of complaint Right click to copy link
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Text of Complaint by Jaylaxmi konar:

This is very sad to inform that RMs and other internal staff is ruining the name of well known builder.
I have done a booking in Runwals garden, Dombivali east. While booking (Aug 2022) sales executive named Akanksha was assuring thet the possession will be given by Dec of 2024. After enquiring get to know that possession will be expected by Dec 2025 or first half of 2026. This in totally inappropriate information conveyed.

Secondly from the month of April RM was chasing to provide sanction letter as agreement will be done in June and first demand will be raised in August month. Now when I am confirming when the first order will be released no one is assuring that it will be released before August. I have the sanction letter dated May 2023 having validity of you months. I am continuously following up of this for confirmation via email however no one is responding and answering properly.

Image Uploaded by Jaylaxmi konar:

Miscommunication by RM and CRMs

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