migration request taken but service completely deactivated

Name of Complainant Niranjan
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Niranjan:

Consumer Affair Docket number – 2112026

number belongs to the Karnataka region and it was a postpaid connection. Because of the lockdown I came to Hyderabad. I visited a store in Hyderabad to convert Prepaid from Postpaid.

Hyderabad idea people had cancelled the number however they are not able to activate it as prepaid.

Hyderabad Idea store people said they cannot help as the number belongs to Karnataka and should visit Karnataka idea stores only to activate. I checked with Karnataka Vodafone stores but they are also not able to help since it is not karanataka circle

Finally, my number is disconnected, no service at all. Number got disconnected on june 26th.

Image Uploaded by Niranjan:

migration request taken but service completely deactivated

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