Mentally harassed by SBI fastag team

Name of Complainant	Krishna
Date of Complaint	September 3, 2022
Name(s) of companies complained against	SBI fastag
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Krishna:

I want to surrender my SBI fastag because I sold the car. I’m trying to surrender this from last 10 days. But I’m not able to surrender it due to error showing ‘cancelled cheque leaf image already updated, kindly contact help desk team.’ I have mailed to helpdesk.fastag@sbi.co.in and Agm it.cms@sbi.co.in daily but no response from their side. I lodged complaint on Crm portal 2 times. Still issue not solved. I’m paying double toll tax daily. Daily talking with SBI fastag customer care 1800 110 018 for tag surrender. But no solution. I’m feeling mentally harassed due to this type of service by SBI fastag team. I’m now very afraid that I can come in very big problem mentally. Please help to solve my issue and take appropriate action against SBI fastag.

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12 thoughts on “Mentally harassed by SBI fastag team”

very true – what to do ?? have you tried going to the sbi bank branch. soo many people already registered. extremally unhappy sir. very very irritating people. for showroom dealer payment they tagged us under these kind of worst service provider like 15 years old system. did you find any solution ??

I’m also facing the same issue. Poorest service of SBI

Same issue. is there any proper solution for this?

manoj says:

June 13, 2023 at 2:58 pm

same issue..hraami sbi waale

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Hi I am also facing the same issues since last 2 years. I think they have done it on purpose. Did anyone get a resolution yet? If not let’s make a forum and let get some SBI officials fired then for harassing us.

This is Ridiculous from SBI, I am getting the error “Cancelled Cheque Leaf image already updated, Kindly contact help desk team” for all the times when I tried to surrender the fastag. They did it purposefully as they can keep the amout until it get settled.

Dont upload vehicle image and add Cancelled cheque and if proof the application will get processed i have done in the same way and my application is processed.