| Name of Complainant | |
| Date of Complaint | November 4, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Sir,
We are extremely hopeless about Tata Sky services and are now forced to complaint because of poor services of Customer care at your end. Since 3-4 days back we made a complaint and it is not been attended till date and continuously we are in follow up with Tata Sky customer care and service engineer. They are just lingering the matter and are wasting our time on daily basis from last three days as they fix the time and are not coming after repeatedly follow up and not even picking the call. This is ridiculous as we come from office leaving some part of important job to resolve the Tata Sky issues but to our surprise he do not come and says to come after an hour.Again the service engineer do not come after passing the sufficient time and we are not getting any proper response from Customer Care.
The customer care is totally making us fool and commit to resolve the issue within TAT of 24 hours. Our complaint no is 1-2GWOS463 dt.30-10-2020 01:32 PM which was registered by Sh. Rahul Kumar and is not attended till the time.
Spoke to many persons at frequent intervals and specially Mr. Anil singh service Engineer behavior was so rude to us that he even used abusive language and misbehaved like anything he kill our official time from last 3 days due to this our official work affected and your team mentally harassment not giving proper responce.
Since morning 09:49 am we are in followup with sh. Sabal kumar and sh. Pushp Raj time : 12:30 PM dt 01-11-2020 told that the above mentioned complaint is closed without informing us and even without solving it.
Kindly look in to the matter and resoled the issue on priority without any further escalations and take action against concerned who spoiled our valuable time and mentally harassed us.
Regards
Mousmi
ID-1061327415
Image Uploaded by Mousmi:
Hi! We understand your concern. We’re looking into it right now. We will get back to you soon with a solution.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!