| Name of Complainant | |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | Melbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited 85500 in the melbet gaming account. After that I won 121000. They said my account is getting banned and u can withdraw deposited money. I withdrew 20000 once and 50000 after that. The remaining balance of 15500 was in the gaming account.. After 3 hours they transferred me 20000 and permanently banned my account. But still my Rs.15500 for withdrawal and the remaining Rs.50000 I withdrawn was not received. When I contacted customer care then they said that money has been transferred to me. I said that i did not received any amount to which they replied to send account statement on e-mail. After sending the statement they are saying that my e-mail is not registered.
Gaming I’d no-580152489
Hello Tufail Ahmad,
Thank you for your feedback.
I understand your frustration regarding this matter, but accounts can not be blocked without serious reason. We kindly advise you to contact our support team info-en@melbet.com to get more information.
We wish you a nice day and we remain at your disposal.
Melbet team