| Name of Complainant | |
| Date of Complaint | December 20, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered 9 frocks in meesho and I have got only 1 item on 17th December 2023 and they have marked as delivered for all the items which we have not received. The item which we have received is entirely different from the item which I have ordered, hence we have raised the a complaint to the support team and they said that the refund for the 9 products will be initiated with in 48 hours.
Further, after following up with the customer support for 3 days they are informing us that they can only refund for 4 products as per there criteria.And they will won’t refund for the products for the remaining 5 products
However we have ordered the 9 items with 9 different order IDs which is as follows:
464084354427_1
270163848929_1
247097333434_1
289485670445_1
626086038170_1
591105597702_1
467965231543_1
And we have only received one order with order I’d 3254823721
Kindly help us to get the remaining amount.
The support team has also said they will refund us the complete amount, I have also saved the screenshot of the conversation with the support team name jiya.
Image Uploaded by Asima Banu: