| Name of Complainant | |
| Date of Complaint | June 30, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had requested for exchange of product. The replacement product was picked on 8th Jun and exchange product was supposed to be delivered on 16th Jun.
I called the Meesho help center, they assured me the product will be delivered on 23rd Jun.
Again I contacted them on 23rd Jun that my product is not delivered. Then they raised complaint and provided me ticket number and was told issue will be resolved in 4-5 days. Still there is no response.
If I contact again they are again raising new complain, and not ready to update on the previous complain raised. They are just delaying.
It’s been 16 days since replacement product was picked up. Still my exchange product is not delivered.
Kindly help.
Hello Raksha, we understand your concern. We apologize for the inconvenience caused to you. Please be informed that taking your concern as the highest priority, we have escalated your issue to the concerned team. Our team is already working on the issue and will update you on the same at the earliest. You can follow up on this concern using your ticket number 688189826889. We appreciate your patience in this matter.