| Name of Complainant | |
| Date of Complaint | December 8, 2025 |
| Name(s) of companies complained against | FUTURE ENTERPRISES LTD. |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
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Complaint under Section 35 of the Consumer Protection Act, 2019
Complainant:
Ms. Preeti Gujral
Janakpuri, New Delhi
Opposite Party:
Future Enterprises Ltd.
Registered Office: “Knowledge House”,
Shyam Nagar, Off Jogeshwari-Vikhroli Link Road,
Jogeshwari (East), Mumbai – 400060
COMPLAINT
1. Facts of the Case:
The complainant invested in a Fixed Deposit with the Opposite Party under the following details:
• FDR Number: 001004006398
• Customer ID: PR21580
• Deposit Amount: ₹30,000
• Date of Deposit: 30-Dec-2019
• Interest Rate: 9.35% per annum
• Maturity Date: 30-Dec-2020
• Expected Maturity Amount: ₹32,905
Despite the maturity date having passed, the Opposite Party has failed to credit the maturity amount to the complainant’s bank account. Several attempts were made to contact the Opposite Party via email and phone, but no resolution was provided.
2. Cause of Action:
The failure to pay the maturity amount constitutes deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
3. Relief Sought:
The complainant prays for the following reliefs:
a) Direct the Opposite Party to pay ₹32,905 along with interest at 12% per annum from 30-Dec-2020 till the date of actual payment.
b) Compensation of ₹50,000 for mental agony and harassment.
c) Litigation costs of ₹10,000.
d) Any other relief deemed fit by the Hon’ble Commission.
4. Jurisdiction:
The complainant resides in New Delhi, and the cause of action arose within the jurisdiction of this Hon’ble Commission.
Verification:
I, Ms. Preeti Gujral, the complainant herein, verify that the contents of this complaint are true and correct to my knowledge and belief.
