Name of Complainant	Md Prawez Musharraf
Date of Complaint	June 14, 2022
Name(s) of companies complained against	Manipal Signa
Category of complaint	Insurance
Permanent link of complaint	Right click to copy link
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Hi, I purchased my health policy from Manipal Signa in 2019, and every year, I have renewed the policy and never submitted any claim.

This year I have renewed the same. In May I received calls from Manipal Signa for Topup to double the insurance amount for me and my wife.

I have purchased the topup for a year. As a regular process, they have called me and asked different questions regarding my and my wife’s health. I have shared all the relevant details that I have already shared with the Manipal during the purchase of my Policy.

I have declared that my wife has polio in his limb, and they have asked me for a soft copy of the certificate. I have shared the same with them. Suddenly they canceled my both policy the topup and the base policy that I have continued for the last three years.

I have called customer care and they said I have not disclosed my polio status before.
I have argued with him that every year they have called me after renewal of my policy and asked the health-related question and I already told them every time regarding the polio status.

But they said there is no update on the same on their system. I have asked for a refund of my payment, but they denied refunding my money.

Please look into this, it is completely a fraud to me that after three years they rejected my policy. And also not interested in a refund.

I want all three years money back.

Request you to please look into this.

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