make my trip refund to bank account

Name of Complainant Krishna Bellary
Date of ComplaintJanuary 16, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Bellary:

Hi
I had requested for a refund of the travel which was cancelld due to covid in 2021 between march and april. however when the request was sent, i got a mail back from MMT stating the bank accounts do not match and asking to enter correct details. However, the MMT app or website does not provide any way to update this and unable to reach them via email or phone.
booking id is NF70118271114834

Can you please help

my email id is bkishen@gmail.com

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make my trip refund to bank account

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