Make my trip not refunding or allowing rescheduling flight which was cancelled by the Airline during COVID lockdown

Name of Complainant Anil Khanna
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil Khanna:

In reference to my booking dtd. 23.03.2020 by GOAIR for DELHI- INDORE vide PNR No. LFJEXE & Booking ID NF79123270742386, i would like to submit that this flight was cancelled by the GOAIR & GOAIR has refunded  to makemytrip as per their Invoice No. 0737757474LFJEXE dtd. 09/10/2020.
This refund amount by GOAIR is not appearing in my makemytrip wallet neither I am able to reschedule this flight.
I have tried to reschedule this flight from DELHI- INDORE but change date option is not available.
All efforts to contact makemytrip fail & there has been no communication regarding the refund or rescheduling of the flight.
Pl. help resolve this issue.
Anil Khanna
M 9650994397

Image Uploaded by Anil Khanna:

Make my trip not refunding or allowing rescheduling flight which was cancelled by the Airline during COVID lockdown

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