| Name of Complainant | |
| Date of Complaint | November 27, 2019 |
| Name(s) of companies complained against | Vivo |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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As i purchased my vivo v11 handset in this year January month, after using it for 10 months the screen form the combo of the mobile screen & touch has been De-Attached, they claims that my mobile pone has scrath so its due to my mis-handling, but actually its the bad quality of material used, i am very sorry to say that i went to service center but the blamed me that you dont have proper idea of handling the mobile, actually they just dont want to admit that its a faulty/defective mobile phone.
if mobile phone was fallen more than two months aback why the screen de-attached just last week, then the customer care people who talked with me replied its due to wear & tear due to use, is it a machine or mehanical moving part
i am very dissapointed with the service & their approach to their customers.
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