| Name of Complainant | |
| Date of Complaint | May 15, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I was given 30 GB for a month in my package however my net balance remains the same till the end of the month, since i didn’t get proper network from Airtel. i informed the team multiple times but there was no response. They send me a mail stating that i have to pay my bill of Rs.850 if not my service would be deactivated. I also informed the customer service agent to send me a legal notice about deactivating my service but i didn’t receive any response. Anybody who calls me are hearing only recorded voice saying that my number is not reachable & its out of network coverage. This Airtel team they expect me to pay a bill for the service they are not providing. For all these years i didn’t keep any bills due but for last few months am not able to use Airtel for their network issue & the data which doesn’t work at all. I would like to sort this out legally but even for that Airtel team is not sending me a legal notice.
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