| Name of Complainant | |
| Date of Complaint | May 3, 2020 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Trai,
I am Vijayalakshmi, Aged 61 Located at Siva Garden, Thirumulaivoyil , Chennai.
I am using Videocon d2h, my Customer Id is 138824605.
I am facing “loss of signal” Error in D2h from 26-April-2020. To solve this issue i tried contacting the Videocon d2h consumer helpline more than 10 times and i have logged a complaint(Docket number- 2552161) online, still now i did not receive any response.
As a senior citizen, I am mentally stressed without any entertainment during this Lockdown and my money is getting deducted for the subscribed channels.
I kindly request to take strict action on the irresponsible service provider and i want the money deducted from 26-April-2020 to be refunded.
Image Uploaded by Vijayalakshmi:
Dear Vijayalakshmi,
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at customercare@d2h.com so that our team can look into your concern.
Thanks & regards