Name of Complainant	Vijayalakshmi
Date of Complaint	May 3, 2020
Name(s) of companies complained against	Videocon d2h
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Hello Trai,

I am Vijayalakshmi, Aged 61 Located at Siva Garden, Thirumulaivoyil , Chennai.
I am using Videocon d2h, my Customer Id is 138824605.
I am facing “loss of signal” Error in D2h from 26-April-2020. To solve this issue i tried contacting the Videocon d2h consumer helpline more than 10 times and i have logged a complaint(Docket number- 2552161) online, still now i did not receive any response.

As a senior citizen, I am mentally stressed without any entertainment during this Lockdown and my money is getting deducted for the subscribed channels.

I kindly request to take strict action on the irresponsible service provider and i want the money deducted from 26-April-2020 to be refunded.

Image Uploaded by Vijayalakshmi: