Loss of connectivity

Name of Complainant krishan kumar gupta
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by krishan kumar gupta:

I am having a digital T.V. connection of AIRTEL.

I received a call that an offer is going on whare in I have to make payment of rupees 1406 annually.

I wanted this offer on my 2 connections that is ID no. 001 & 002.

Accordingly I made the payment of rupees 2812 for 2 connections.

On 21st November 2021.

I was shocked to note that my connectivity of AIRTEL T.V. is gone since 17th July 2022 due to code 6 for low balance in my account.

Surprisingly when the validity of this pack was upto 20th November 2022 how it has been finished on 17th July 2022.

On enquiry I came to know that instead of applying my payment for renewal it has been adjusted on monthly payments.

Kindly look into the matter and restore my connectivity.

I do not remember my I.D. but the reference mobile no. is 8383064051.

K K Gupta

D – 1050, New Friends Colony

New Delhi – 110025

838306405

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Loss of connectivity

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