LOS LED blinking on Xstream fiber modem

Name of Complainant Rishi Varshney
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishi Varshney:

I am not able to use the broadband service as the LOS LED is blinking on the modem device.

I have paid for 84 days of service already, and today is the 6th day without service, please help me to extend my validity by 6 days.

If you are not able to resolve it, please refund my pre-paid amount.

I am tired of taking follow-up at 121, no is responding mails and on call they are giving false hope that the issue will be resolved in next 4 hours.

Image Uploaded by Rishi Varshney:

LOS LED blinking on Xstream fiber modem

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