Loan still showing as active, after full repayment

Name of Complainant Srijoy Barua
Date of ComplaintMarch 14, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Srijoy Barua:

I used the mpokket loan service from Jalan chemicals, although it was very long back, and I have repaid every amount in full, I don’t have any outstanding amount left as loan, still my credit score shows that my loan is still active since 2021

Image Uploaded by Srijoy Barua:

Loan still showing as active, after full repayment

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