livpure water purifier amc taken but service not providing

Name of Complainant sridhar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by sridhar:

hi sir

i am sridhar i have taken livpure water purifier amc this year that is jan 2021.
on friday my purifier got breakdown. when i called their customer care they said that they will send their service technician tomorrow but next day they didnot send their service person so that again i called customer care now they saying that if u pay cash to service technician they will send immediately.
then what is the use of livepure amc for rs 9500. i have paid 9500 rs and i have taken amc. now they are demanding for service charges.
pls help me

almost 4 days over no service technician visited till now and no response from company and customer care.

pls help me sir.

regards
sridhar
8074686891

Image Uploaded by sridhar:

livpure water purifier amc taken but service not providing

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