| Name of Complainant | |
| Date of Complaint | April 21, 2023 |
| Name(s) of companies complained against | LG Electronics |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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hello sir,
i went to purchase a brand new lg c2 48 inch oled tv from lg brand store,i made the paymet and the store manager said that he will deliverthe tv next day,after a day a guy came from lg electronics and installed the tv.on the same day i found out that the tv isnt brand new,its a 6months old used unit used for 1500+ hours,so i rushed to the store and said that its not a new tv firstly they deied,after i provided proof the store manager said that yes i gave you the display unit so i asked for a replacement as i didnt paid for 6months oldtv,i paid brand new price so i should get a brand new tv,but he deied to replace the unit and i asked why and he said there is no reason we simply cant replace the unit.so basically he fraud me,please help me get a brand new replacement.i have every kind of proof from call recording to everything that indicated that the tv i got is a used tv.
