| Name of Complainant | |
| Date of Complaint | April 10, 2023 |
| Name(s) of companies complained against | LG AIR CONDITIONERS |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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HAD SUBMITTED A REQUEST WITH LG AIR CONDITIONER FOR INSTALLATION OF LG AC DUE TO RELOCATION OF RESIDENCE. REQUEST REGISTERED BY LG AC VIDE REGN.NO.RNP230406042248. BASED ON REQUEST THE SERVICE ENGINEER VISITED MY FLAT, BUT REFUSED TO INSTALL THE LG AC CITING REASONS OF LIFE RISKS. THE MATTER WAS ESCALLATED TO THEIR SERVICE MANAGER AND AREA SERVICE MANAGER = CHENNAI AND THEY ALSO CITED THE SAME ANSWER THAT THEIR SERVICE ENGINEER WILL NOT TAKE LIFE RISK. MY RESIDENCE IS IN A BIG GATED COMMUNITY WITH 1875 FLATS AND ALL TYPES OF PLATFORM LIFTS READILY AVAILABLE FOR INSTALLING OUTDOOR UNITS, BUT LG AIR CONDITIONERS ARE VERY CASUAL IN ATTENDING THIER CONSUMER REQUEST AND NOT READY TO HELP WHEN THERE IS NO PROBLEM AT ALL. ALL AIR CONDITIONER MANUFACTURERS ARE OPERATING IN THIS GATED COMMUNITY SEAMLESSLY EXCEPT LG AIR CONDITIONER WHO ARE NOT BOTHERED ABOUT THEIR CONSUMER.
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