Lenovo Tab E8 defective product

Name of Complainant Prabhakar Thapa
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhakar Thapa:

Dear consumer court,

Please help me,

Order ID- 404-6042274-4265165

Order date- 13/02/2021

Order total- Rs 5999.00

Product- Lenovo Tab E8 defective product.

Payment- Via Debit card.

I had received the defective product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me defective product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 28 Days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.

Image Uploaded by Prabhakar Thapa:

Lenovo Tab E8 defective product

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