| Name of Complainant | |
| Date of Complaint | June 18, 2025 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Whenever a phone call is made using Airtel number, we keep getting lengthy messages to avoid spam and fraud calls. However, while the message is played, no dial tone is sent to the destination person with whom we want to talk. After the entire message is played, which is quite long, the call mostly disconnects without sending the dial tone to the destination person and we have to redial to talk to the person. And if the 2nd dial attempt fails then on 3rd attempt again the lengthy message pops up, wasting a lot of time trying to talk with the person on the other end.
If the dial tone was sent to the receiver while the message was played, then it was a no issue. However, that is not the case, and it wastes a lot of time trying to reach the other person using Airtel connection.
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