| Name of Complainant | |
| Date of Complaint | October 22, 2024 |
| Name(s) of companies complained against | Quotex broker |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
To,
The Customer Service Department
Quotex Broker
Subject: Legal Complaint Regarding Non-Credited Amount of ₹10,000
Dear Sir/Madam,
I am writing to formally lodge a complaint against Quotex Broker regarding an unresolved issue concerning a transaction that occurred on #40723460944 / 2024-07-13 18:41:52 / 10000.00₹
. I initiated a withdrawal of ₹10,000 from my Quotex account to my bank account, but the amount has not yet been credited.
Despite multiple attempts to resolve this issue through your customer support channels, I have not received a satisfactory response or resolution. This delay is causing significant inconvenience, and I believe it may be a violation of the terms of service.
I request the following:
1. Immediate credit of ₹10,000 to my bank account.
2. A written explanation for the delay.
3. Assurance that such issues will be addressed promptly in the future.
Please treat this matter with urgency. If I do not receive a response or resolution within [mention a reasonable time frame, e.g., 10 business days], I may have to escalate this issue through legal channels.
Thank you for your attention to this matter.
Bank statement and Bank official letter already sent
Image Uploaded by SOHAM UKIL: