LED INSTALLATION

Name of Complainant Anuj Sharma
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Anuj Sharma:

Still not installed my LED for your servicemen I have many time trying to provide suitable time but he is saying your time 11 am to 6 pm not as per your online protel time .how I can accept this . I am already 2nd half leave as installation time 04/10/2022.but your installer not comming he is saying I will comeing tomarow but not confirm time I am many time calling today .after trying call receive from installer & saying 1-2 pm I am comming & install before comming I will update 1/2 hrs so pls come from office to home .ok
Not any calling 1.33 pm
Order ID – OD226076433714858000
Your installation services not proper.
I am sheduled my LED installation on 4th oct but still your servicemen not proper service provide I have many time calling for installation purpose but not suitable time provide.
Servicemen his saying issue for time and staff.
His saying order location outside so I am not able to fullfil time.his available on 11 am to 6 pm not before & after.but my question is why are you update 8am to 8 pm time on online shopping protel .
Today finel installation time 1 pm to 2 pm before comming his call to me & inform but many time calling from my side on 1.15 pm to 1.33 pm not answering & then call coming from service men his is stay on my building men gate .l am saying as discussed you are not inform comming before please wait 5-10 mints I am comming from office but service men saying not I am not wanting .ok I am calling for my friend please help & reach my home & start installation I am comming soon.
After call my friend I am recall to serviceman within 1 mints & saying ple go to home & start installation but servicemen his saying I am going .

Please suggest your service regards.
Not customer centricity,
Not respond & respect
Not proper better facilities.
Your services is very poor & bed.

Pls any query ask my mobile no
9702500116

Image Uploaded by Anuj Sharma:

LED INSTALLATION

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