Name of Complainant | |
Date of Complaint | October 9, 2022 |
Name(s) of companies complained against | Flipkart |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Still not installed my LED for your servicemen I have many time trying to provide suitable time but he is saying your time 11 am to 6 pm not as per your online protel time .how I can accept this . I am already 2nd half leave as installation time 04/10/2022.but your installer not comming he is saying I will comeing tomarow but not confirm time I am many time calling today .after trying call receive from installer & saying 1-2 pm I am comming & install before comming I will update 1/2 hrs so pls come from office to home .ok
Not any calling 1.33 pm
Order ID – OD226076433714858000
Your installation services not proper.
I am sheduled my LED installation on 4th oct but still your servicemen not proper service provide I have many time calling for installation purpose but not suitable time provide.
Servicemen his saying issue for time and staff.
His saying order location outside so I am not able to fullfil time.his available on 11 am to 6 pm not before & after.but my question is why are you update 8am to 8 pm time on online shopping protel .
Today finel installation time 1 pm to 2 pm before comming his call to me & inform but many time calling from my side on 1.15 pm to 1.33 pm not answering & then call coming from service men his is stay on my building men gate .l am saying as discussed you are not inform comming before please wait 5-10 mints I am comming from office but service men saying not I am not wanting .ok I am calling for my friend please help & reach my home & start installation I am comming soon.
After call my friend I am recall to serviceman within 1 mints & saying ple go to home & start installation but servicemen his saying I am going .
Please suggest your service regards.
Not customer centricity,
Not respond & respect
Not proper better facilities.
Your services is very poor & bed.
Pls any query ask my mobile no
9702500116