| Name of Complainant | |
| Date of Complaint | September 7, 2022 |
| Name(s) of companies complained against | Lazypay |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hello
This is with reference to fraud done by me in the name of lazypay cashback.
I was contacted by twitter handle @lazy_paysup to offer cash back instead of waiving off the penalty.
They said to make full payment of lazypay outstanding amount and said the penalty which I paid will be given back in the form of cash.
They asked otp on behalf of lazy to process cashback
Once I provide otp my lazypay account was debited by rs 500
Payment was made to pasfar technologies pvt ltd
Please see attached details.
Image Uploaded by Kunal:
Hi Kunal,
We have received your complain regarding Fraud happen and to inform our investigation we tried to call you thrice but your number is switch off.
So, as per our investigation we have checked the mentioned transaction/s and would like to inform you that the transactions are OTP verified transactions and hence authorized transactions.
We regret to inform you that, we will not be able to process refund against outstanding amount. Request to kindly repay the outstanding amount at earliest.
We have applied temporary block in your account in response to your complaint. If the details are shared by the user/compromised due to users, the liability remains with the user.
Please ensure that you never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means.
Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s.
Thanks Regards
We Care,
Customer care support team