Late fees charged by SBI Credit Card in spite of amount refunded by merchant within payment due date

Name of Complainant Debdeep Ganguly
Date of ComplaintDecember 1, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Debdeep Ganguly:

I purchased home appliance from online shopping on 10th of October,2021 and the same order I have cancelled. Amount refunded by merchant on 25th of October, 2021. My card billing date is 23rd of month and payment date is 11th of next month. Since the whole amount refunded to my SBI Credit Card I did not pay any amount to SBI Credit Card. But still its charged late fees for the same.

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