Last Reminder – Initiating Consumer Court & TRAI Escalation Within 48 Hours

Name of Complainant Thakkar Divy
Date of ComplaintDecember 9, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Thakkar Divy:

Dear JioFiber Support Team,

This email serves as my FINAL NOTICE regarding the continued disruption of my Jio Fiber connection for the last 10 days, despite multiple complaints and follow-ups without resolution.

Account Details:
Name: Jyotiben Prafulkumar Thakkar
Registered Mobile No.: 9429122575
Service ID / Order No.: 7935873357
Location: I201 Satyamev Vista gota ahemdabad,Gujarat

Your failure to restore services constitutes deficiency of service under the Consumer Protection Act and violates TRAI guidelines related to uninterrupted telecom services.

I hereby demand the following:

✔ Immediate restoration of service TODAY, without delay
✔ Refund for the non-service period (all 10 days)
✔ Compensation for inconvenience, work loss, and harassment caused

If this matter is not resolved within the next 48 hours, I will be compelled to escalate the issue, including but not limited to:

Filing a formal complaint with TRAI

Registering a case with the Consumer Court (District Consumer Redressal Commission)

Posting a public escalation on major social media and consumer grievance platforms

Reporting the service failure on National Consumer Helpline

This is not a request but a formal warning notice. I expect a written reply with resolution confirmation.

Image Uploaded by Thakkar Divy:

Last Reminder – Initiating Consumer Court & TRAI Escalation Within 48 Hours

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