Lapsing of 200 GBs despite rolling over option

Name of Complainant Muneer Dar
Date of ComplaintNovember 5, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Muneer Dar:

Sir,

I had opted for port out in the beginning of oct month but i was called by airtel people who lured me that instead of 399 rupees you will be given spl discount and your bill would come around 234 a month and you will get 25 gb data per month

But to my surprise when i after some days checked my airtel app i saw 200gb lapsed from my account i raised a complaint after which i was told that i have downgraded  my plan to 299  that i had never requested.

Even after many escalations airtel people has one reply that is we are sorry can’t give you back 200gb data.

They even went up luring that 25gb woupd be given to you… This is rediculous .

Kindly help

Regards

Muneer Dar

9858449966

Image Uploaded by Muneer Dar:

Lapsing of 200 GBs despite rolling over option

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