Lack of clarity on charges and taxes

Name of Complainant Shalmalee Nath
Date of ComplaintJuly 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shalmalee Nath:

It has been 8 weeks since I have asked for basoc clarity from Fi team about prrof of the forex charges and tax collected on my transactions. This is basic information that I am owed as a tax paying citizen. I have received no clarity except for escalations promising a redressal asap. The company has used random forex rates, and given no au to figure out the charges and taxes from the statement.

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Lack of clarity on charges and taxes

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