| Name of Complainant | |
| Date of Complaint | March 12, 2022 |
| Name(s) of companies complained against | Koko loans |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Koko Loan App Reviews & Complaints- SUSPICIOUS APP KOKO LOAN APP
Recently on 18th of Feb 2022, I have gone through an app name KOKO LOAN app, I was required some extra cash so tried that app, initial expression about the app was suspicious as they have no registered customer care number and proper email id to contact.
App was poorly and nursery level design. First of all, they didn’t ask to sign any document via Aadhar for kyc, they collected photo Aadhar card pan card as the part of registration, then they approved me 8000 rupees and immediately without even disbursement of loan.
They show amount due into their app, I got worried and called their so called customer care number true caller identified as MR RAJ which of course can be fake name.
So I called him asked him regarding the loan purpose, that guy told that 4640 rupees has been credited to my account, I told him but I didn’t get. That fraud Raj end the call and never received my calls anymore.
After 2 days on 20th Feb, I suddenly saw my bank account credited with 4640 rupees, even if they send they charges almost 3500 rupees as interest for 6 days. On 18/02/2022 I have paid them full amount 8000 rupees.
I realized while payment that they don’t have any official bank account for repayment of loan, I saw another fraud Mr. Raju BAIRAWA’S account, as I’m educated I know loan amounts are never repayments to personal account.
Still I paid, but till date they didn’t update my payment, their game is different they will call customer’s on before due date even if they have paid the debt. Their motive is to harass customer and to make them afraid and recover some extra cash.
It is read in reviews that they threaten customer to exploit their contacts. Which is really serious. I want law enforcement team should take action against such frauds.
They don’t provide sanction letter of disbursement and no valid information regarding the loan amount. I shall provide all information which I have gone through I have paid repayment to koko at someone called RAJU BAIRAWA’S UPI ACCOUNT which is protected@okhdfcbank an immediately when I saw even after getting payment they are not updating it.
I have done sms to Mr Raj suspicious customer care at he was cutting calls and not receiving with all payment information. I have my transaction from google pay account transaction id was (protected)
I have kept all proof intact with me. I want their bank account and koko loan app which is part of NAVCARRY TECH PRIVATE LIMITED as per google play store should be banned.
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