| Name of Complainant | |
| Date of Complaint | December 14, 2022 |
| Name(s) of companies complained against | Just Dial |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Got ECS signed without any information. All,
I am Rasheed khan and I registered my business on just dial in 9/9/2022 in Jaipur. As per the executive that visited me (Arvind Kumar), I can avail the facility (get leads) for 3 month on payment of 7080/- (2-month advance payment included + 1-month charges) .I took the risk as I was starting my business. The amount got deducted from my account in September 2022 end. I started getting leads.
On 26 /9/2022, a deduction of 3540/- happened in my bank account again. I called just dial customer care and Arvind Kumar and they said it is ECS payment and that I will be charged this amount every month for a year. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.
Image Uploaded by Rasheed Khan: