| Name of Complainant | |
| Date of Complaint | June 13, 2023 |
| Name(s) of companies complained against | Just Dial |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am asking just dial to close my just dial account but they are not closing my account.I am in urgent need of money and they are deducting money every day. When u call customer care they cut the phone
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I HAVE FACED SIMILAR EXPERIENCE WITH JUST DIAL SERVICES , I HAD DONE ECS FOR 1 YEAR AND THE LEADS THAT I WAS GETTING FROM THEM WERE USE LESS FOR MY BUSINESS ,SO I HAD THOUGHT OF DISCONTINUING WITH THEIR SERVICES.
TO MY SHOCK AFTER 2 MONTHS WHEN I GOT MY STATEMENT I REALIZED THAT TOTAL DEDUCTION WAS FOR 14 MONTHS ,WHERE AS WE HAD AGREEMENT FOR 1 YEAR .
WHEN I CALLED JUST DIAL THEY ASKED ME TO CANCEL ECS FROM THE BANK .
SIR AFTER I DISCONTINUED WITH JUST DIAL SERVICES ,I MIGHT HAVE GOT OVER 100 CALLS FROM JUSTDIAL TO RENEW THE CONTRACT ,I HAVE BEEN REQUESTING THEM THAT IT IS JUST WASTE OF MONEY FOR ME ,SO I DONT WANT TO RENEW .
THEY HAVE PUT ON THEIR SITE THAT MY BUSINESS HAS CLOSED DOWN , SIR THIS IS VERY CHEAP OF JUSTDIAL SERVICES TO DO THIS ,SORT OF BLACKMAIL AS IN IF YOU DONT GIVE US BUSINESS WE WILL SPOIL YOUR BUSINESS . WILL NOT SUGGEST ANYONE TO USE JUSTDIAL SERVICES .