JioMART Never refunds the cancelled / Declined order payment done

Name of Complainant Gayatri N
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayatri N:

Its been a worst experience with JioMART , i had order some groceries on 4th Dec 2020 and today : 25th Jan 2021  , till now they have not yet returned / refunded the payment.

Order no# 16073574219108538A

Order No# 16070723439060058A

I have dropped an email and have escalated the matter 7 times on cutomer care number as well.

They keep giving false promises the request will be processed in 7 Days , refund never happened and complaint has been closed .

Really fed up now !!

Image Uploaded by Gayatri N:

JioMART Never refunds the cancelled / Declined order payment done

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