JioMart- Amount deducted but order not placed. Closed the complaints without resolution

Name of Complainant Ajesh C
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajesh C:

I raised a complaint on 2nd October and after 22 days past and no resolution!
All that I get is a message from the bot and nothing happens!
several tickets that I raised were closed without resolution. Is that your way of solving this?

6016147098 closed without reason
6023024986 closed without reason
6031806373 recently created

6033529815 (Purnima) created today
Every time a ticket is created, they will ask me to wait for 48 hours, and later the complaint is closed without any resolution.
deducted amount: 709
mode of payment: Jio UPI
Transaction ID: JPB0109134dc303f711eb8f238cdcd4a841
Date of transaction: 1 Oct. 2020, 8:31 pm
Customer care call records (they give only assurance and no resolution)
2 Oct 10:27
10  Oct 9:30
13 Oct 12:18
15 Oct 1:15
19  Oct 1:37
20 Oct 1:26
22 Oct 1:19
resolve it at the earliest

Image Uploaded by Ajesh C:

JioMart- Amount deducted but order not placed. Closed the complaints without resolution

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