| Name of Complainant | |
| Date of Complaint | August 18, 2022 |
| Name(s) of companies complained against | JioFiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
Since I was moving to a new location, I have raised a request for Jiofiber relocation on 9th June 2022 with an appointment fixed on 13th July 2022 but till now no engineer has come to complete the request. I have raised several appointments for the past two months and called customer care but still, the request is not completed.
When I call or email, they are repeating the same thing that engineer will come and ask me to provide the relocation address even though i have updated the address in their portal.
I have paid for 6 months till October 4th 2022. I have now lost two months of my paid connection and Jiofiber would’nt compensate me for the loss nor fix the issue
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