Jiofiber device pickup

Name of Complainant Divyanshu Singh
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Divyanshu Singh:

I installed jiofiber in my home and paid ₹1500 for that but due to returning college campus i applied for uninstallation of device within 30 days of installation but due to lockdown nobody came to pickup device and later on after 60 days they picked up device but i refunded with only ₹500 and ₹1000 was deducted for late device pickup.

Now what’s my fault If no one came to pick up device within 60 days and why should I pay ₹1000 for their delay. I paid ₹1500 while registration and only got ₹500
. If I applied for uninstallation within 30 days then I want full refund. ( According to jio rule if device is picked up before 60 days we get full refund)

Image Uploaded by Divyanshu Singh:

Jiofiber device pickup

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