| Name of Complainant | |
| Date of Complaint | December 23, 2022 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been trying to cancel my JioFiber connection as my new location doesn’t have jio connectivity and hence I had to take another connection. Since I am not using it, I want my deposit amount back by returning the set-up box. But they are all just transferring the call to each other and there’s no way to raise a cancellation request on MyJio app. Pathetic customer care service and useless information on website. Websites are not even updated with the correct department’s numbers. I am fed up but won’t leave my money.
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