Jio website auto-populated the number in 1st sim

Name of Complainant Santosh
Date of ComplaintMay 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh:

Jio, unable to call anyone. While recharging for a jiophone number, the jio website auto-populated the number in my first sim, and as a result, Rs. 75 recharge was recharged for my jio number. Tried lodging a complaint in myjio app, but no response. Kindly refund the amount as I’m not using jiophone.
Kindly find the required data below:
Payment Confirmation
Thank you! Your transaction is successful
Your reference number is BR0004DJA1BX
Your payment using Netbanking for transaction id 301039040910 has been taken on 25/03/2020 18:41:09 . We are processing the same and you will be notified for following numbers.
Your Jio Number xxxxxxxxxx
PLAN
VALIDITY
BENEFITS
` 75
28 days 3 GB

Image Uploaded by Santosh:

Jio website auto-populated the number in 1st sim

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