| Name of Complainant | |
| Date of Complaint | October 4, 2025 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Yesterday, I recharged the 239 plan. Jio mistakenly recharged me again, so they reversed my plan, but there is a refund option available in the wallet section and the bank section. Then I chose the Jio wallet section. Again, going through the wallet section, I couldn’t find the Jio wallet. So, where is the refund amount? I asked the customer support executive, and he said he didn’t know about that option. How can I refund the amount?
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