jio uninstallation and refund

Name of Complainant Rohan gupta
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohan gupta:

i registered a request to shift the jio fiber to a new location 3 and half month back. but the person who was supposed to do this said , we cant do it and on his end he marked this request as fullfilled and it shows now that jio fiber is installed in new location on their end. i have called many times and filed a complaint and requested for uninstalling this. but after every 3 days they say –
“Due to the overwhelming response to JioFiber across the country we are experiencing a surge of Orders. We might require some more time to do UNINSTALLATION of your connection for Order No.CO00008MIB60.
Our Jio Service Engineer will visit your premises within 3 days to complete the UNINSTALLATION.
Thank you for your co-operation.”

and this has been happening for over a month . i want full refund of this bad service asap. i have taken a new connection. Please take some action asap

Image Uploaded by Rohan gupta:

jio uninstallation and refund

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