Jio recharge refund

Name of Complainant SHIVE DHANI PANDEY
Date of ComplaintOctober 10, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by SHIVE DHANI PANDEY:

Date/Time of transaction: 27 Sep 2019/ 11:12 AM.

Amount: RS. 349/-

Purpose of transaction: To top-up mobile number 7892170466 with Jio plan 399.

Agencies involved: My Jioapp and Phonepe.

Phonepe Tr ID: P1909271112057476939092.

UTR of jio@citibank: 927044224060.

Transaction outcome: Money credited to jio@citibank but neither top-up nor refunded back.

Request: RS. 349/- be refunded to my SBI account number 10461046967.

 

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Jio recharge refund

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