Name of Complainant	Syed Danish
Date of Complaint	September 11, 2021
Name(s) of companies complained against	Jio
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I gave a try for jio postpaid and took 2 connections. I paid 1000 as security deposit and some 200 towards prime and other miscellaneous charges.

I was also misinformed about the inclusions on jio postpaid.

After a few months of having jio postpaid connection, I felt postpaid is not for me and I switch back to prepaid.

Jio representatives promised the refund within 50 days and its been more than 6 months. I called multiple times to customer care and of no use.

They put the call on hold for hours and disconnect the call.

I email the complain and it was promised to be resolved by Aug 3 but its been a month and the promise has not been fulfilled.

I get a constant and same reply that there is been a delay and it will get resolved by next 24 to 48hrs.

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