| Name of Complainant | |
| Date of Complaint | August 31, 2022 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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Using a postpaid number and have a child account setup done on 25-Jun-2022. Since then I share data weekly. Last share was on 22-Aug. While sharing data on 29-Aug, found out that child account number has been converted back to prepaid. Raised SR00001DIO5Q but no help. Customer support told me that they can’t help me and I will have to pay again to convert child account number to postpaid again. This is a total case of fraud.
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