JIO Postpaid: Not able to use and manage Family post paid plan

Name of Complainant abhishek
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by abhishek:

I got Jio postpaid plan where I added my family member jio number as child number.
After adding I am not able to share the mobile data to child number.
As per there advertisement there is an option to set percentage of data to child numbers. but it does not work and i am not able to share mobile data to the child number.

I have raised 7 complaint regarding this, but jio is not able to fix and provide resulation.
I have more than 40 email threads for this isuse.

Here is one of the complaint number: SR000017NEW3.
let me know if you need more details like email id or account number.

Thanks

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JIO Postpaid: Not able to use and manage Family post paid plan

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