Jio postpaid

Name of Complainant Supriya kumar Singh
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Supriya kumar Singh:

Hlw sir my name is Supriya kumar singh i am from cuttack odisha

my no is 8093672256 my mail id is singhsupriyakumar105@gmail.com

i have an issue with jio postpaid i am using jio past 6 month then i am felling some issue with jio then i porting my no 8093672256 jio postpaid to airtel prepaid

when i port out my no i already pay in advance amount related to my Jio postpaid no

on march 25 2021

Today i got a call from jio that u have pending amount related to your jio postpaid no 8093672256

i told him that ok give me the due amount payment link i will pay my due amount

when i click on the link it shows 973 rupees

but my actual bill amount in every month is 472 rupees

when i say i pay in advance amount when i want porting they said we dont know that u have to pay the 973 rupees amount

my concern is when my monthly rental is 472 rupees & past 2 months i am not in jio

i used airtel the same no

i am not in your jio base Custmore how the amount have been increased tell me the answer they said we dont know u have to pay the amount

kindly help me

Image Uploaded by Supriya kumar Singh:

Jio postpaid

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