| Name of Complainant | |
| Date of Complaint | August 23, 2022 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Name of Complainant chennai
Date of Complaint July 3, 2022
Name(s) of companies complained against JIO FIBER
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jaipur:
I have cancelled my jio fiber connection in 3july2022. it has been more than 40 days, jiofiber is still not cancelled, services stopped and engineers are not coming to pick up the device.
Service Request – SR00001BYRFF
Open Date – 3 July 2022
JioFiber Cancellation, Services stopped by 3 July 2022 (7 Days)
Router Pickup -Within 3 Days
As per the process and discussed with your team, cancellation of jio fiber number should be closed by 3 July 2022 and router should be picked up by 05 July 2022.
Today, 22nd August 2022, I was checking with customer care and they are saying a new service request SR0000XXXXX and it’s NOT raised by me. Who and why did, I don’t have any information for this new request. How new request is raised without taking customer inputs? Legally, i am not responsible for that.
So much harassments are given to customer at time of cancellation of a connection. Pathetic service. Its seems they are doing fraud for money. No proper response from Jio Customer Care, Email, etc..
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