| Name of Complainant | |
| Date of Complaint | May 26, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
DEAR SIR / MADAM ,
I AM USING YOUR SERVICE SINCE LAST 2 YEARS.
I AM COMPLAINING MANY TIMES WITH YOUR CUSTOMER SUPPORT THERE IS NO SOLUTION BEHIND THESE COMPLAINTS. I AM FACING LOTS OF PROBLEM WITH INTERNET & CALLING FACILITY. THE CUSTOMER SUPPORT TEAMS ARE NOT GAVE THE SATISFACTORY COMMENT AND ANY SOLUTION. PLEASE SOLVE MY PROBLEM AS EARLIEST POSSIBLE .
TILL DATE THEIR IS NO IMPROVEMENT. TILL DATE NO RESPONSE .
SPEED TEST REPORTS :
1. 0.20 Mbps 12.27 pm dt 26.05.2019
2. 1.06 Mbps 10.25 pm dt 20.05.2019
3. 0.62 Mbps 10.35 am dt 18.05.2019
4. 0.38 Mbps 12.33 pm dt 15.05.2019 0.88 Mbps upload
5. 0.85 Mbps 8.39 pm dt 22.03.2019
6. 0.26 Mbps 12.52 pm dt 13.12.2019 0.31 Mbps upload
7. 0.01 Mbps 01.21 pm dt 12.10.2018 0.01 Mbps upload
8. 0.66 Mbps 02.42 pm dt 13.09.2018
( Lat.20.952962 Long. 81.435281 just few meters from the Tower )
all test reports as per netvelocity .
no quality improvement till . Very poor customer care .
Its just cheating with customer but no one to look in .
thanking you
ashish kumar jain
94255 55521
Image Uploaded by ashish:
