Jio mesh extender ordered online but no installation support given along with misguiding and negligent behaviour

Name of Complainant Divyansh Arya
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Divyansh Arya:

1). Customer care executive told to order jio mesh extender online and assured that they will send someone to deploy it.
2). servicemen came with a different request of router demo which was not even lodged by me.
3). Furthermore , no single person from jio department in moradabad knows how to deploy mesh extender and claims that no training has been given to them . However, higher authorities deny it.
4). With no hope left , finally i had to configure this extender using external videos and tutorials.
5). They also misguided that my ethernet cable is defective although it was not.

Image Uploaded by Divyansh Arya:

Jio mesh extender ordered online but no installation support given along with misguiding and negligent behaviour

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