Jio Mart Marchent denied Valid Refund

Name of Complainant Anirban Majumder
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anirban Majumder:

  1. I have an Jio Mart  Marchent account under the Name Sree Krishna Sweets.
    Registered Ph Number – 9831526166
    On 30-5-21 an Order was delivered with 12 pack of Aashirvaad Atta and out of which 4 packs were Detective.
    I urged the Delivery Person to return the products but was told to raise a return request which i did on the same day.
    But the Request was marked Out for Pickup and nothing happened.
    So i called your team and raised a Service Request for the same on 7-6-21.
    Service Req Id – 0024613529
    And i was assured i wil have the pickup in 2 days.
    On 9-06-21 my Return Request was Cancled with the Reason my shop was closed.
    I never Received any Call for Pickup and my Shop was opened the whole day.
    When i called your Executive today i was told return wont be happening and its rejected.
    They cant help me.

Request the team to refund the amount

Image Uploaded by Anirban Majumder:

Jio Mart Marchent denied Valid Refund

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