| Name of Complainant | |
| Date of Complaint | June 27, 2022 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My jio fibre router is not working since 25th June morning and complaint was registered at 10:13am in the morning. As per jio policy this should be resolved within 24 hours. All i am getting from their end is that engineer will visit and the time keeps getting delayed. It’s almost 30 hours without any internet or help from them.
I am being wrongly billed for 30 days while not getting the service for the same. This has impacted my work as currently i am working from home and without internet this is very problematic. No one is taking ownership here.
